如何写英语投诉信?

如何写英语投诉信?有没有什么范文推荐和格式模仿?
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如何写英语投诉信

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投诉信也叫抱怨信。一般是当自己的正常生活受到骚扰、自己的利益受到侵害或当社会规范有失规范时,用来表达不满情绪和提出批评。所有的投诉信都有一个共同点,就是最终是要收信人解决问题,所以需要提出解决方案。考生应该注意如果题目中没有给出解决方案,那么就要根据投诉内容中的不满提出自己的解决方案。




具体写作步骤:
  • 首段:表明来信所要投诉的问题,尽可能做到客观礼貌,给读者留下好印象,应该记住读信人不一定就是错误的责任人,他的合作对事情的最后解决有着非常重要的作用。
  • 主体段落:写明投诉的原因、问题的经过及产生的后果。可以说具体的理由,也可以说问题的具体体现方式。
  • 结尾段:提出解决方案,不需展开。这段应体现书信的礼貌原则,可以用类似“如果你能……,我将十分感激”这样的表达方式。还要注意做到公平、公正。



英语投诉信范文
[Directions]: Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.

Dear Sir,

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

Yours faithfully,

Li Ming

范文翻译:
(方向):假设您订购冰箱,但后来发现一个令人担忧的问题。写一封投诉来描述问题,需要解决,不要写自己的名字在你的信,使用“李明”。

亲爱的先生,

我很高兴上周我们订购的冰箱已经到来。但是很遗憾,我们发现有毛病的制冷设备。

在我们使用它好几天了。我们发现食品储存在冷藏舱容易变质。当我们最终决定采取的温度,我们惊奇地发现正是在15℃,远离标准温度范围从0℃到9℃。

这个问题已经影响到我们的正常生活。请让我知道你是否能尽快发送一个修理工?我希望我的问题能让你的考虑。

你忠实的,

李明

(这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。)

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To Whom It May Concern:

I am wrinting this letter to infrom you my complaints of my recent purchase of your (phone,television,washmachine,dishwasher,dryer,maicrowave 家电你自己选一个写).

(1)如果是投诉购买过程--Recently I purchased 家电 from your store, the exchange process was poorly conducted. I would greatly appreciate it if management could evaluate fellow employees' performance.

(2)如果是投诉购买的家电故障--Recently I purchased 家电 from your store, it happens to be faulty. I would greatly appreciate it if someone could come and exam the 家电 for me or if I could come in to exchange for a new one.

Thank you very much for your time and consideration. Your reply would be greatly appreciated.


Yours Truly,


你的名字
因为你题目写的不够清楚...所以我只能写这样的,看是不是适合你的题目用了...

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